Please use the cancellation process or Subscription Edit on the site. That way you can get what you want in record time! Please see the attached file or log in, go to "join or renew", look to the bottom of the page and hit the "edit subscription" button. Voila!!!
Unless you cancel your account, your subscription will continue for your convenience. This is very clearly stated on the Free Trial sign up page: "For your convenience, your trial membership will continue automatically after the 10th day. If you do not wish to continue you may cancel any time during your ten day free trial. In addition, for your convenience, all subscriptions will continue on a yearly basis unless you contact us to cancel. You can simply and easily cancel your renewal at any time."
We are very lenient about our auto renewals. We realize that sometimes billing slips through the cracks. Our policy is a 30 refund guarantee but, often times, we will stretch this if the request is reasonable.
If you can't do what you need, please email us at firstname.lastname@example.org and we will get right back to you with your fulfilled request.